Service isn’t just something we provide. It’s who we are.
One of our core Lifestyle Promises is to be of service to others. To the staff at Buckner Villas, the highest reward is helping someone, making them smile and putting them at ease. Residents of Buckner Villas know there’s always someone available to listen and help.
To ensure you know everything is taken care of, we have a program called Signature Buckner Hospitality which includes:
- 5-STAR customer service
- Lifestyle and wellness programming
- Housekeeping and linen services
- Maintenance-free lifestyle
- Salon/spa services
- Transportation services
- Expert medical care
- Specialized care plans for each resident
But more important than what we call it, is how we bring it to life. We understand we’re more than just a place where seniors live. You’ll soon experience how Buckner Villas staff members can become like a trusted member of the family. We know trust doesn’t come easily. It’s earned every day. Day after day. And by acting with the highest level of care, knowledge and dedication.
Buckner Villas hospitality.
Customer service, to us, is more than a friendly smile. It’s relationship-centered hospitality that brings joy to each resident, family member and volunteer who walks through our doors. The Buckner Retirement Services standard for five-star customer service trains our associates to:
- Take initiative
- Accept responsibility
- Respect the whole person
- Seek to understand
We’re committed to knowing your name, exceeding your expectations and celebrating alongside you as you enjoy some of the best years of your life.
To learn about the staff of Buckner Villas and our dedication to service, fill out and submit the form on this page.